360 E-Commerce Conversion Audit

Discover the best opportunities for online growth & revenue. Understand why your site is not converting and create a conversion improvement plan

We Measure What Matters

The 360 Site Audit (typically 70 pages) has been developed by our agency to focus on your conversion rate performance, strengths and weaknesses, as well as insights & opportunities for increased conversions and sales.

We base our audits on extensive insights from years of experience in conducting E-commerce conversion rate optimisation, user experience strategy (UX) and A/B testing.

Unlike other audits on the market which are generated by third party applications, and provide very basic detail, our 360-Ecommerce audit covers every inch of your website, to uncover potential issues restricting you from reaching your desired online growth.

e-commerce audit summary
Cable away

"This audit is a great investment for any business who is making sales online. It's well thought out, comprehensive and robust in it's process, and has provided me and my team with extremely valuable information about our sales channels"

Daniel Johnson

Director Of Cable Away

Who Benefits
The Most From
An E-commerce Audit?

e-commerce conversion audit
A website or E store that sells products, services or requires an action to take place, such as a paid consultation, paid appointment, deposit, or anything that can be measured, tracked and improved.
What’s Included

The 360 audit includes a report outlining your sites strengths and weaknesses, who your highest converting customers are, what they are looking to accomplish, and how you can best support their goals, all of which is backed by data.

The audit covers many areas of your website such as website user experience (UX), data analytics and tracking, customer acquisition process, repeat conversion effectiveness, and post sales process.

Plus, a personalised live user testing with video recording, to gain in depth knowledge on how consumers interact with your website in ways that can’t be revealed through analytics. 

e-commerce conversion audit

E-Commerce Audit

Deliverables Include :

Assessment of your Deficiencies, Opportunities and Conversion Barriers.

Data such as where, when and why visitors bounce, revenue trends, website funnel efficiency, AOV trends, landing pages, social effectiveness, visit frequency, cart abandonment, visitor geography, demographic trends, product trends and user testing tracking
Audit overview with charts and graphs
Design thinking process

360 Degree Conversion and UX analysis

Assessment of your homepage, navigation, audience segmenting, category pages, product pages, site search, check out process, order fulfillment, forms, mobile web user experience and post-purchase analysis.

A Detailed 70 Page Report

Packed with data-backed insights to improve various aspects of your online customer experience. This often includes a process to engage customers post sale and insights for increasing retention rates through reoccurring revenue programs. Each suggestion includes a description of the identified user experience issue along with a proposed solution or A/B Testing plan and some best practice examples from leading ecommerce sites.
men working together
men shaking hands with one another

Tailored Roadmap

Filled with conversion improvement recommendations to understand the best way to proceed to enable higher conversions.

A 2-Hour Presentation

With you and your team to discuss and review the report. This will include a strategy session to discuss audit results, improvement opportunities, and our action plan. We will bring clarity to how your website is performing.

meeting

Here's What You'll Get

Deliverables Include :

detailed reports

70 Page Report

Information packed report giving you a deep dive analysis on how your website is performing. It will also provide insights on how to improve various areas of your websites user experience, roadblocks that are halting conversions, and examples of suggested changes to improve your websites performance, all of which are backed by data.

Tailored Roadmap To Success

Along with the report, you’ll receive a tailored roadmap that outlines a list of conversion improvement recommendations. This plan is the path of least resistance you can take to improving your sites conversion rate. Hand it over to your team to implement or have us do it for you. It’s that simple.

Personalised Live User Testing Video

A 30 minute user testing video presented by 2 conversion specialists, who will interact with your website in the same way a potential customer would, providing feedback on user-experience, navigation flow and conversion areas that can’t be revealed through analytics.

Review Call

We will host a call with you and your team, helping you understand the information within the report and the importance of the suggested changes we recommend, to help you improve your sites performance.

The E-Commerce Audit

is a great way for businesses to gain clarity on how to turn more visitors into buyers

Frequently

Asked Questions.

The 360 conversion audit typically takes our conversion strategists team 3-4 weeks to produce, as we need time to collect data, analyse and review in order to determine improvement opportunities.

– Validate and inspire website redesign concepts to eliminate excessive waste and money in recoding
– Optimise eCommerce sites that need a fresh pair of unbiased eyes to identify improvements
– Increase conversions to your website and have a tailored roadmap set out for you

Even a marginal conversion rate increase for an ecommerce site with significant sales can lead to a noticeable increase in ROI. Industry standard is 3%, if this is increased to 3.5%, then this incremental yet significant improvement for a site with $10,000,000 annual revenue, would translate into $1,600,000 in additional revenue, every year.

Please Note: The comprehensive audit is best for sites with at least 5K monthly visitors. If this doesn't apply to you, lower traffic site owners can contact us directly.
Good To Know: Even a marginal conversion rate increase for an ecommerce site with significant sales can lead to a noticeable increase in ROI. Industry standard is 3%, if this increased to 3.5% in improved conversion rate for a site with $10,000,00 annual revenue this will yield over $1,600,000 in additional sales every year.

man looking at a report

Please Note: The comprehensive audit is best for sites with at least 5K monthly visitors. If this doesn't apply to you, lower traffic site owners can contact us directly.
Good To Know: Even a marginal conversion rate increase for an ecommerce site with significant sales can lead to a noticeable increase in ROI. Industry standard is 3%, if this increased to 3.5% in improved conversion rate for a site with $10,000,00 annual revenue this will yield over $1,600,000 in additional sales every year.

Get Your Questions Answered Today!

Let’s talk to discuss your specific goals or set a start date for your program.
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